FAQs
Ordering
Can I cancel my order?
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
What if I want to speak to someone?
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.
Shipping
What countries do you ship to?
What countries do you ship to?
Nationwide Delivery Available all over the Pakistan, Your Doorstep is Our Destination.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
What is your Return/Exchange policy?
What is your Return/Exchange policy?
Regarding our return and exchange policy, kindly visit our page.
Given link below:
Location
Where is your store located?
Where is your store located?
We have 2 stores located only in Multan
1. Bosan Road Branch
Bosan Road, Multan, Punjab, Pakistan
https://goo.gl/maps/QYyTvkGSMigfGbMp6
2. Hussain Agahi Branch
Hussain Agahi Rd, Qila Kuhna Qasim Bagh, Multan, Punjab, Pakistan
Delivery
What are the delivery charges?
What are the delivery charges?
We provide delivery all over Multan with charges of Rs.200 only.
How much time it will take to receive an order?
How much time it will take to receive an order?
While we make every effort to deliver your order quickly, online orders usually take 24-72 hours to be delivered.