At KK MART, we aim to provide a hassle-free shopping experience.
Here's a brief overview of our refund policy:
Eligibility: You may request a refund if you receive a damaged or defective product or if the product significantly differs from its description.
Return Period: Contact us within 7 days of receiving the product for issues related to damage, defects, or discrepancies.
Return Process: Contact our Customer Support team at [061-6211167] or [0311-6244253] to initiate the return process. We'll guide you through the necessary steps.
Condition: Returned items should be in their original packaging, unused, and free from signs of wear or damage. Include all original accessories and items that came with the product.
Refund: Upon approval, refunds will be processed within [5] business days and credited to your original payment method.
Exchange: Within seven days, exchanges and replacements will be permitted. Any product that needs to be exchanged and is not currently in our stock, cannot be credited.
Non-Returnable Items: Certain items, like personal care products and perishable goods (unless damaged or defective), are non-returnable for hygiene and safety reasons.