Last Updated: October 1, 2026
At KK Mart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the KK Mart mobile application, website, and related shopping services.
By using KK Mart, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use KK Mart, we may collect the following information:
Personal Information
Depending on how you use the app, we may collect:
- Full name
- Email address
- Phone number
- Shipping and delivery address
- Billing information where required for an order
- Order and purchase information
- Account information if you choose to create or sign in to an account
You may use the main shopping features of the app without signing in. Signing in is optional and may be used to access features such as your order history and account information.
Device and Technical Information
When you use the app, certain technical information may be automatically processed, such as:
- Device type
- Operating system
- IP address
- App and device identifiers
- Network information
- Information about how you interact with the app
Some of this information may be processed by Shopify or technologies used to provide and secure the shopping and checkout experience.
Shopping and Order Information
We may collect information about:
- Products you view or purchase
- Items added to your cart
- Orders and order status
- Delivery information
- Order history
- Customer support requests
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Deliver products to the address you provide
- Communicate with you about orders and deliveries
- Provide customer support
- Maintain your optional customer account
- Provide access to your order history
- Improve the shopping experience
- Maintain and improve the app and website
- Detect and prevent fraud, abuse, and security issues
- Comply with applicable laws and legal obligations
We do not sell your personal information.
We do not use your personal information for unrelated purposes without appropriate notice or, where required, your consent.
3. Shopify and Checkout
KK Mart uses Shopify to provide the ecommerce platform that powers our store and manages customer and order information.
Your name, email address, phone number, shipping address, order information, and related customer information may be stored and processed through Shopify.
The KK Mart app does not directly process or store your payment card information. When you proceed to checkout, the payment and checkout experience is provided through Shopify Checkout using Shopify's checkout technology.
Payment information entered during checkout may be processed by Shopify and the applicable payment provider selected during checkout.
For more information about how Shopify handles personal information, please review Shopify's Consumer Privacy Policy.
Shopify's consumer privacy policy explains that Shopify may process information such as contact information, shipping and billing information, transaction details, payment information, device information, and shopping activity.
4. How We Store Your Information
Customer and order information collected through KK Mart is primarily stored and managed through Shopify.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no electronic storage or transmission system can be guaranteed to be completely secure.
5. Sharing of Personal Information
KK Mart does not sell or rent your personal information.
We do not share your personal information with unrelated third-party applications for their own marketing purposes.
Your information may, however, be processed by service providers that are necessary to operate the KK Mart shopping service, including Shopify and services used as part of Shopify's checkout and ecommerce infrastructure.
For example, Shopify may process information on our behalf to provide ecommerce, checkout, security, fraud prevention, and related services.
We may also disclose information when required to:
- Comply with applicable law
- Respond to valid legal requests
- Prevent fraud or abuse
- Protect the security of our users, business, or services
- Protect our legal rights
6. Payment Information
KK Mart does not directly collect or store customers' complete payment card information within the KK Mart app.
When you proceed to checkout, Shopify Checkout handles the checkout process. Depending on the payment option available at checkout, payment information may be processed by Shopify and/or the relevant payment service provider.
For information about Shopify's handling of payment and customer information, please review Shopify's privacy policy.
7. Optional Account and Order History
You can browse products and use the main shopping functionality without signing in.
Signing in is optional and allows you to access features such as:
- Your account information
- Your previous orders
- Your order history
We do not require users to create an account simply to browse products.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfill and manage orders
- Provide customer support
- Maintain order history and customer accounts
- Meet legal, tax, accounting, or regulatory requirements
- Resolve disputes
- Prevent fraud and abuse
When personal information is no longer required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal and business requirements.
Because customer and order information is managed through Shopify, certain information may be retained in Shopify systems in accordance with Shopify's applicable policies and our obligations as a merchant.
9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request information about how your personal information is used
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing
- Request a copy of your personal information
To make a privacy request, contact us using the details below.
Some information may need to be retained when required by law or when necessary for legitimate business purposes such as resolving disputes, fraud prevention, or maintaining transaction records.
10. Account Deletion
If you create an account with KK Mart, you may request deletion of your account and associated personal information by contacting us.
Where required, we will process deletion requests subject to applicable legal, accounting, security, and transaction-retention requirements.
11. Cookies and Similar Technologies
The KK Mart website and Shopify-powered services may use cookies or similar technologies for essential functionality, preferences, security, analytics, and other services.
Shopify also uses technologies such as cookies in connection with its services.
The use of these technologies may vary depending on how you access KK Mart and which Shopify services are involved.
12. Children's Privacy
KK Mart is not intended to knowingly collect personal information from children where prohibited by applicable law.
We do not knowingly request personal information from children for purposes unrelated to providing our services.
13. Third-Party Services
KK Mart uses Shopify to provide the ecommerce platform and checkout functionality.
Other third-party services may be used only where necessary to operate, secure, maintain, or improve the service.
Where third-party services process personal information on our behalf, we expect them to handle that information in accordance with applicable privacy and data protection requirements.
14. Third-Party Links
The KK Mart app or website may contain links to external websites or services.
We are not responsible for the privacy practices of websites or services that we do not operate. We recommend reviewing their privacy policies separately.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised "Last Updated" date.
16. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy request, please contact us:
KK Mart
Email: info@kkmart.pk
Phone: 0317 7779867
Website: KK Mart